Portfolio
Finsorted
Customer
GREGFINS LTD
Project Type
Web + Devops
City/Country
London/UK
Year
2024a
2023
About the project
Finsorted is a fintech initiative that allows you to manage all your banks and financial transactions through a single app. Support Management System coding was done by our company. In this way, it is possible to manage all members, system operation and support systems through a high security panel.
Problem
Finsorted did not have a panel to manage fraud transactions through its mobile application. Members did not have an area where they could view and manage their details. At the same time, it was only providing support to its customers via email, but with this panel, it started to switch to the ticket system via the mobile app and manage it from the panel.
01
Fraud Transactions
There was no system that could prevent or catch fraud occurring through the App. For this reason, checks such as suspicious transactions, membership freezing, and membership checks could not be carried out.
02
Detailed Member Management
There was no area where they could see detailed information about members and members. For this reason, access was provided to an area where the members they support could check their complaints and take action.
03
Live and Ticket Support System
You can contact live support via the app and provide support via the instant panel. At the same time, a ticket-based support system was activated, and solutions over time became trackable.
04
Inability to Perform Data Analysis
Solution
With the solution we offered, Finsorted now has a highly secure (VPN-based) web panel. A long-lasting system was aimed by using a modern interface and coding system within the panel. At the same time, the system was fully automated and code review, testing, deployment flow and devops development were carried out on AWS systems.
Tech Stack
- AWS Cloud Systems
- Jenkins
- Shell Script
- Docker
- VueJS 3
- Typescript
- Vite 4
- Bulma
- SASS
- HTML
- CSS
- Bootstrap
- JQuery
