Portfolio
Info Desk
Customer
Global Dijital Yazılım Tic. Ltd. Şti.
Project Type
Web
City/Country
Antalya/Türkiye
Year
2023
About the project
Info Desk is a project that helps a hotel business increase customer experience and improve the presentation of hotel facilities. The hotel customer is provided with multilingual access to all hotel-related information within the hotel, including menu, hotel map, activation, complaint, etc. It includes many in-hotel solutions such as.
Problem
It is a problem that arises from pet owners’ concerns about the safety of their pets. Additionally, there is the issue of scattered pet-related information, leading to misinformation about vaccination schedules, illnesses, and medical history.
01
Getting Feedback
It was very difficult to get feedback from customers in the hotel, the feedback received could not be stored permanently.
02
In-Hotel Information
It could be difficult to deliver many information about the hotel within the hotel, and customers could not be informed in some parts.
03
Personnel Score and Complaints
It was very difficult to keep track of the personnel, it was not stored permanently. At the same time, complaints within the hotel remained verbal and were not followed up.
04
Inability to Perform Data Analysis
Solution
With the solutions we offer, a web page specially designed for the customer to view on mobile. At the same time, there is an admin panel in the background where hotels edit their information, and there is a super admin panel that manages the hotels. A multilingual structure is used in the system and it works smoothly with 5+ languages. An effort has been made to provide a flexible, efficient and stable solution.
Tech Stack
- Nginx
- Php
- Laravel
- Flutter
- Dart
- MySql
- HTML
- CSS
- Bootstrap
- JQuery
